If I could give 10 stars I would! First, the whole staff there is amazing, skilled, and communicative staff! Carlos from our consultation made us even more educated on our dog breed and gave us confidence in their abilities at OTCK9. We probably spent over a hour in there, and it…Read full reviewClose full review
If I could give 10 stars I would! First, the whole staff there is amazing, skilled, and communicative staff! Carlos from our consultation made us even more educated on our dog breed and gave us confidence in their abilities at OTCK9. We probably spent over a hour in there, and it only felt like minutes! When we came back to pick up our pup, he even remembered us and gave us the biggest smile and wave! Kelsi is an amazing trainer! She personally sent us videos since we aren’t on social media, but especially at the pick up is when we figured out we’d be coming back for as long as we can. Our 4.5 month old Doberman is full of fun energy and we knew we wanted to get her trained. We were SO surprised when we picked her up, she is so obedient and LOVES to learn!! Clearly they create a nice and fun learning environment, instead of negative training. It’s been so fun having our puppy home after this to continue her training and give her the most confidence with her commands, as well as ours. The owner, Darrell, actually sat in on our pick up training, and was smiling the whole time watching us get it right!! Amber was also incredible. We found out two days before we left that our puppy had a food intolerance. Amber went above and beyond with taking her to the vet herself, having the Dr. call me to explain, and even further cared for Mila (our pup) while sending us updates on her health. Amber has went above and beyond to take care of our fur baby, we’re forever grateful! Haven is so wonderful up at the front, and makes you feel so confident in leaving your fur baby with her. They even sent us home with our own “homework” to help keep her trained, as well as a timeline rubric to help fit it into your own schedule. All in all, this was worth every single penny. We’re so excited for the lifetime group walks to keep our pup on track, we’re going to the next one! I rarely write reviews, but this place is so deserving of one! I would refer anyone to use them!
