I liked the 6 week sessions and the price was decent so I signed up my puppy for puppy kindergarten classes that began March 12, 2024 at noon. So we drove the 50 minutes with excitement and high hopes. This “club” is run on a volunteer basis so getting a hold of anyone is impos…Read full reviewClose full review
I liked the 6 week sessions and the price was decent so I signed up my puppy for puppy kindergarten classes that began March 12, 2024 at noon. So we drove the 50 minutes with excitement and high hopes. This “club” is run on a volunteer basis so getting a hold of anyone is impossible. Emails are iffy even though they claim to have sent them, and I did check spam. At the training there were 3 instructors; only one was actually good. The main instructor spoke so low and quietly you couldn’t hear her half the time . One participant , who was an older lady, had to tell her to speak up because she couldn’t hear her but it didn’t help. Then there was the blond hair lady who, for whatever reason, decided she had a problem with me. I arrived on time, barely spoke in class, took their instructions, and did my best with implementing those instructions on my puppy. Now here’s the issue I had with this person. My positive reinforcement word for my puppy was “good girl” and I would bend down and say that to her every time she hit her training and give her a treat. This woman, I do not know her name or I would gladly put it here, came up on me, I mean very close to my face, and proceeded to say that I’m not saying my positive reinforcement word and did so rudely and with attitude. When I told her yes I’m saying it she looked at me and said, again rudely, “well I’m not hearing it.” Hmm I didn’t know I had to shout “good girl” for the entire class to hear. Since my dog reaches just above my ankles and when I bend down to praise her I figure she’s the only one that needs to hear “ good girl” and not the entire class. This instructor, I use that word lightly, was lucky that day. I took her rudeness and attitude and didn’t call her on it. I should have but I figured I’d write this review instead She is rude, had attitude and wasn’t much of an instructor. We did not return to class and have opted to put our pup in training at another facility. This woman needs to find something else to do. I will say this, there was one instructor, wish I knew her name and her information, who was great. She knew how to speak to people, give you advise without being rude. She would come to you and try to help you do a command while the other two would talk about their day. This instructor was a tall, thin older woman with gray hair. If she trains somewhere other than here I would gladly take my pup to. My advise is to find another training facility that is not run by volunteers and one that will actually help you in all aspects of training. This place is horrible!!!
