Ma & Paw Kennel

I totally understand each dog takes a different amount of time but Gina was running an hour and 15 mins behind. Our appointment was at 7:00pm and we didn’t get on the course until 8:15pm and was finished by 8:30pm… yes it was dark by the time we finished!! $185 for 15 mins?! Not worth it! Most places charge $75! AND she was so rude to her employees which made us very uncomfortable. Yell at your employees not in front of your clients that are paying top dollar!! She also wanted to put a huge shock prong and a little Frenchie for the client in front of us! Those types of collars, she even explained, are for long furred dogs so why the heck are you putting it on a little frenchie?! Both employee and client were both not comfortable with that. It was just very unprofessional which I would expect to be for paying so much…By the time it was time for my dog to go, it was freezing and the poor snakes were cold and they use a recording of the snake rattle… the only reason I give 2 stars because I do think my dog did learn to be more cautious and afraid of rattlesnakes. Also her staff was very nice and accommodating to us. Oh and I should mention where we live we have Western Diamondback Rattlesnakes not Southern Pacific Rattlesnakes. Not sure it matters but it would be nice to maybe had a mix of snakes? I do advice not advice this Rattlesnake avoidance training and do believe you should take your business elsewhere!

As a rattlesnake avoidance (ra)trainer for dogs Gina Gables is 4 Stars. Unfortunately, as a business person, customer service provider and trainer coordinator she is 1 Star. Problems: 1. When my group of 7 dogs and owners arrived on time on April 3, 2021, we had to wait 1 hour, because Gina was busy with other dogs. 2.Gina’s website states first time dog ra prices to be $165 per dog. Refresher ra training is $135. 3. We were charged $175 per dog! Even though 5 of our dogs had been with her 2X’s before and only 2 where new to the training. 4. When asked why we were given a higher price she said because it was more work for her to input our information and send us emails, which several of us did not receive. That seems more like a personal problem about her computer skills. 5. Gina did not work with as a group, each dog received its own training session.With the exception of at the end dogs were given a 5 minute training in groups of 2 or 3. 6. She was very unprofessional with us regarding not giving any of us a discount for being repeat customers. The only exception to this Jennifer and her son who checked us in. They were warm, courteous, and offered us cold drinks and snacks from her own supply.