High Drive Dog Company

If you told me after my first class that I would be writing a five star review, I would have been extremely skeptical. Our dog Pepper is one of the sweetest dogs in the world but she had lots of "annoying" behaviors that we couldn't get under control despite trying other recommendations. We thought she didn't enjoy being around other dogs, she chased cats, she barked a little too much, and worst of all she snapped at children. We were doing everything we could to make Pepper happy based on what we knew and what we had read. When we met Carly, she explained that we were not helping Pepper in the long run and we were reinforcing her low confidence, anxious, and weird behaviors. I probably took this news worse than Pepper did. But as hard as it was for me personally, I saw the results that Carly produced, I saw how much she loved dogs and wanted the best for them, and I listened to what she said and gradually started implementing all of her recommendations. The change in Pepper is night and day. Everyone comments on what a wonderfully behaved dog we have, especially when she does things like "sit" on just one command. But most importantly, Pepper's world expanded. She goes out in public with us, she loves dog walks, she has dog friends, she actually LOVES cats and never chases them. The classes are going to be challenging because to fully succeed in them, you have to totally examine and question how you were doing things before. Anyone who has made real change knows that is not always a comfortable process. But the payoff is totally worth it - better than I could have ever expected for my dog and more than I asked for when I signed up. I highly recommend Carly and High Drive Dog Company.

Our 2 year old pup came home after board and train yesterday, and it was a total transformation! Carly provided a great review of his stay, and education on how we can continue her work so he does not revert to his unruly ways. He used to pull on the leash, run away when he had the chance, barked at any stranger, and overall did not follow commands. The reason we brought him to High Drive was because he had bitten our other dog over a food altercation, who almost lost his eye. This was a great investment for our dog and we are excited to continue his follow-up classes and play groups!

I found the training to be mostly a good learning experience for me and my dog, although the methods employed at times seemed to be rather harsh. I am not in favor of yanking really forcefully on my puppy's leash while he is wearing a prong collar as Karly did to him one day. One problem with Karly is her rudeness. I certainly did not go to these classes to make friends with her, but I also do not appreciate being interrupted, ignored, or spoken to in the manner in which she speaks to people. And, I believe her attitude towards me changed in a negative sense after I told her I was not interested in bringing my puppy to her daycare ($35/day) in addition to classes ($266). Which brings me to the really big problem I have with this company. It is that I was misled. I was told to bring my puppy to daycare in order for him "to be evaluated to see which playgroup he would fit into." I took him once and reluctantly left him for the day after being told I could not see the facility (different location than the classes). I was very tersely told by Karly, "I don't do tours." I have never in my life left any of my dogs anywhere before without seeing what the facility looked like, whether it was a groomer or a veterinarian's office. But I did leave him because I really wanted to take him to a playgroup. When I picked him up I was told by the woman who brought him out that "he did great." That evening I received an email from Karly telling me he was not ready for a playgroup; additionally, that there were no "easy" playgroups going on because she was too busy with classes. And, that I would need to bring him "at least once a week for daycare" before he could go to a playgroup. I told her I would not be doing that and that the only reason I took him in the first place was so that he could go to a playgroup. I feel like this was a case of "Bait and Switch"! I spent my career in Sales Management and teaching Sales and Customer Service. Karly could do well to think about her customer service skills. The way she speaks to people should be first on the list. Second would be complete honesty about what they have to offer.

I have taken all of my dogs to carly and I can’t explain the progress we have made. I had a 2 year old borderline aggressive German Shepard that is now a well behaved dog who listens and never shows aggression. I also had a very low confident cattle dog that is know confident and happy. All of the reviews on here about “abusive trainer” are completely unfair. I feel that Carly and her team have literally changed my dogs lives for the better. Carly and her team are straight to the point and say it like it is. There’s no coddling here and I have found that very efficient and beneficial for my dogs. I highly suggest using this company whether it be a board and train, play groups, dog classes, or one on ones. Thanks again High drive!