Amazing customer service, love the e collar for my dog; battery ended up dying, and even though i purchased via amazon, send in serial number and they replace the receiver for free and shipped it ASAP! Ciera was a super helpful support!

E-Collar Technologies, Inc.
Garrett, Indiana
About E-Collar Technologies, Inc.
E-Collar Technologies has been helping owners train their dogs of all temperaments and obedience levels. Learn more about how our e-collars are made and how you can use them to improve your relationship with your dog! THE #1 DOG TRAINING COLLAR & BARK COLLARS An E-collar is a remote dog training system that usually consists of a wireless remote and a wireless receiver. E-collars allow you to remotely send signals to your dog to help them understand "good behavior" and "bad behavior." The different E-collar models you can select from have functions that allow you to send either a tone, vibration, or a stimulating sensation to the dog.
Training & services
Training goals
- Obedience training
How training happens
- Online or virtual training
Training approach
- E-collar training
Confirm current programs and availability directly.
Questions & answers
From GoogleWhat people have asked about this business.
My ecollar has stopped working. I have loved owning this training device and I really need it. What can you do to help me?
Hi Anne - please provide your phone number and we will get you in touch with a technical support specialist. If you prefer email, please provide your address. Kim Westrick E-Collar Technologies, Inc.
Community answer · E-Collar Technologies, Inc. · 2024-09-21
Do you design/sell products for perimeter control.
Yes, we have underground fencing
Community answer · Desirae Chagoya · 2022-09-21
Once we charge the battery, now long before it will need to be recharged?
Hi Katherine, Of course this number will vary by usage, but I usually tell people to expect between 24 and 48 hours between charges. You might also notice that the collar/receiver discharges faster than the remote. This is due to it getting the brunt of the work. Best, Jon @ E-Collar Technologies
Community answer · Jon Woodruff · 2022-09-21
Public community answers. Authors are not verified as business representatives; details may have changed.
Customer reviews
Google listingMentioned in reviews
- E collar 98
- Durability 15
- Dog safety 12
- Kind staff 12
- Training collars 9
- Mini educator 8
All 10 topics
- Vibrate setting 5
- Off leash training 3
- Dog rehabilitation 2
- Replacement remote 2
Google review topics, not confirmed services.
The customer service is outstanding! A real human answers and is able to walk you through any questions. Our family loves this company. The products work well for our dogs which allows them more freedom. Thanks so much!
Update: I was issued a refund. Hasn't hit my account yet but I appreciate the company agreeing to make me whole. Product was ultimately lost in the mail they said. I think they will now warn people at check out about special protocols for international shipping. I paid extra for …Read full reviewClose full review
Update: I was issued a refund. Hasn't hit my account yet but I appreciate the company agreeing to make me whole. Product was ultimately lost in the mail they said. I think they will now warn people at check out about special protocols for international shipping. I paid extra for rush and international shipping. Previous- Never received product that I spent $300 on. Apparently the company will take your money to ship internationally, but doesn't actually know the process. So with my package in limbo, both UPS and the company giving conflicting info on how I could retrieve, the package was sent back. Company collecting every possible fee instead of offering any assistance. So when it’s all said and done, I will maybe get 25% back from what I paid, and zero customer service support. -unhappy, with a barking dog.
We have 2 Fluffy Corgis. Purchased the ET-400 all that can be used is vibrate. One of the dogs was shocked bad the second dog it the control was at 61 we were advised not to use it that high. We have tried different probes without any success. The vibrate mode is weak at best the…Read full reviewClose full review
We have 2 Fluffy Corgis. Purchased the ET-400 all that can be used is vibrate. One of the dogs was shocked bad the second dog it the control was at 61 we were advised not to use it that high. We have tried different probes without any success. The vibrate mode is weak at best they need a stronger vibrate mode. This is why I am rating the collars so low they can't be used as an e-collar and the weak vibrate mode. I'm rating the collars low because they do not work for our dogs and a waist of money for our dogs.
Absolute game changer for me and my dog. I had no idea how beneficial this would be for my reactive, anxious, fearful dog. We live in harmony because I combined this tool with proper training ❤️
Original customer experiences from the collected Google data. Ratings without comments follow written reviews.