I’ve been searching for a board-and-train program for my 10-month-old puppy, who’s been showing some adolescent regressive behaviors. When the receptionist called to schedule a consultation, I got emotional because I was feeling really lost about what to do. She immediately reach…Read full reviewClose full review
I’ve been searching for a board-and-train program for my 10-month-old puppy, who’s been showing some adolescent regressive behaviors. When the receptionist called to schedule a consultation, I got emotional because I was feeling really lost about what to do. She immediately reached out to the owner, who took the time to get on the phone with me right away. We spoke for over 40 minutes, going over my puppy’s behaviors and specific tools I could start using at home to help correct them. She didn’t expect anything in return — she just genuinely cared and asked me to follow up in a week to let her know how things were going. That kind of kindness and patience meant a lot. The board-and-train program is definitely an investment, but if I decide to move forward, it will absolutely be with them because of how compassionate, knowledgeable, and supportive they’ve already been.
