Zoom Room Dog Training

I am extremely disappointed with Zoom room training. I had heard nothing but great things, so I was really looking forward to bringing my 13-month-old German Shepherd in. Unfortunately, the experience was the complete opposite of what I expected. It starts with a $25 evaluation, which they tell you over the phone will take about 30 minutes. That part was accurate — but during those 30 minutes, all they did was ask me a bunch of questions. There was almost no interaction with my dog, except for when they brought out a fake dog to see how she would react. I was hoping they’d actually work with her a bit to see where she stands, but that never happened. I also felt judged the entire time. The trainer looked down on me for spaying my dog at 13 months, even though that’s what was recommended by her vet. She told me I should have waited until she was two, which honestly didn’t sit right. On top of that, nothing she told me was new information — I didn’t walk away with any real advice or direction. At the end of the evaluation, they recommended one-on-one private lessons at $120 for just 30 minutes, maybe once or twice, and then said they might have to outsource us to someone else who comes to the home and brings us places for her to interact with other people and animals. They never once went over any other program options, which was disappointing because that’s not what they advertise on their website. To make matters worse, the only hours they offer these private sessions are Monday through Friday at 4 PM, and Saturday and Sunday at 11 AM only — which is extremely limiting. For context, my dog is not aggressive. She barks a lot at new people and animals but calms down within five minutes. Instead of working with her or giving me strategies, I was basically told that the trainer’s own dog didn’t settle down until three years old — and that’s coming from a trainer! Overall, I left feeling judged, frustrated, and like I wasted my time and money. I will definitely be looking elsewhere for training that actually provides interaction, guidance, and opportunities for socialization

Our rescue dog is in need of socialization and basic obedience training. Zoom Room staff are informed, patient and supportive. Our rescue dog is making progress at the facility and our home. We, her family, are also making progress on proper timing, focus on cues and other necessities for success. Highly recommend and suggest investing in the time to enjoy the benefits of obedience training your dog.