DO NOT TRUST WITH YOUR DOG!! My dog was brought there on a Tuesday and he "escaped" Wednesday by supposedly jumping 3 - 6 foot fences. I called 1 hour after the incident and was told he was doing fine. 15 hours later, on Thursday, I received a call telling me that my dog was miss…Read full reviewClose full review
DO NOT TRUST WITH YOUR DOG!! My dog was brought there on a Tuesday and he "escaped" Wednesday by supposedly jumping 3 - 6 foot fences. I called 1 hour after the incident and was told he was doing fine. 15 hours later, on Thursday, I received a call telling me that my dog was missing. (Something I should have been told 16 hours before when I called!) It took 5 days for me, family and friends - and a lot of wonderful people from Palatka who helped in our search - to find our sweet boy! We live 3 hours away and the search cost quite a bit of money. I have tried reaching out to him to comply with the arbitration agreement, but to no avail. He provides NO RESPONSE to my certified letter. He accepts no responsibility. He has NO "WORKING" CAMERAS on property - which is very convenient for him. His biggest concern was not finding my dog but was very upset that people were posting negative comments on his FB page. This happened a year ago. I have been trying to work this out amicably but at this point, I just feel a responsibility to share my experience so others don't make the same mistake by trusting him or his staff. I got lucky and found my dog - but no thanks to Van Hendrix K-9!!
