University K9 Dog Training

My experience with this place was horrible. I was so traumatized by all it, it took me a year to write this review. Without retelling my entire sad tale, I will just tell you why it would be best to avoid this place. The training is All e-collar (shock collar) for EVERY dog. (I am not against an e- collar when needed) The initial consultation was in no way thorough or in anyway related to MY dogs needs. Very few questions, very little interest in the actual dog. There is obviously a routine they follow for everyone.They also would not show me where the dogs would be kept for the 3 weeks. After dropping him off, I sat down the street and had a small anxiety attack because my gut was telling me not to leave him. It was my first dog, so I left him and trusted that he would be ok. (lots of great reviews) I visited twice a week every week (3 weeks) and each time the only change I saw was that he was more anxious, skinnier and a bit frantic. When I picked him up to take him home at the end of the 3 weeks, I found that they had not given him his antibiotic as directed or as promised. At checkin, the guy showed me a bunch of pill bottles on a counter and said "we give lots of meds, no problem". They gave back a half full bottle of antibiotics that should have been gone after a week and a half. So, he came home sick and with kennel cough (a new symptom) and they told me "all dogs get it, it's normal". Dogs do get kennel cough and it can be serious and spread easily. I should have been told BEFORE I came to get him. How many other dogs in there were sick? They then took me to the parking lot , put a collar on him and showed me how to use vibrate and shock to get him to do basics like sit and walk and lay down. The pick up session was explained to me to be an hour or so long meeting to walk through everything he learned with me so I fully understood how to work with him. It was maybe 15 minutes. The trainer was completely uninterested, he rushed trough everything, and sent me on my way. I came home with a collar I wasn't sure about, an anxious dog who learned nothing more than a few basic commands and a sick stomach. Not to mention the money...He was essentially in a crate all day until it was his turn for "training". I had to hire another trainer and started over. It took me months do what this place claims to do in 3 weeks. This place is sterile, militant, expensive, impersonal, uncommunicative, and uninterested. This is NOT a place for an average person with a new pet to get any help. I STRONGLY ADVISE YOU TO STAY AWAY. UPDATE: Despite your response to my review , it s not fake, nor am I a "troll". NOT ALL NEGATIVE REVIEW ARE FAKE, THEY ARE SIMPLY NEGATIVE. My dog Bowie was there June 6th 2017-June 23 2017. If my experience had been as you described everyone's experience to be, my review would have been different. I have nothing personally against you or Craig. Its unfortunate that you attack me (an every other negative reviewer) and call me a liar instead of asking questions that might help you understand my experience. I stand by my experience and my review. UPDATE: The owner updated his original response, which is when he called me a “troll”, a fake and a liar. Someone realized his tone was insulting and they changed the review to appear more professional. The new response references a dog that had a myriad of issues my dog did not have. Bowie was a puppy and I did not report any of the extreme, aggressive behaviors he listed here. He was there to learn basic skills like leash walking, recall and useful commands. I did not say he had anxiety, I said he left with it. I noticed new anxiety escalate every time I visited. He also wasn’t sick. He had the end of an ear infection and I provided antibiotics which were not finished as directed in your care. He was treated for kennel cough after he left your facility. I was not asked for vet records and did not provide them. So, wrong. My experience was devastating. Blaming me for your shortcomings wont change that. Address that you may have failed instead attacking me.

Chris at University K9 is an extremely experienced and talented trainer. You can see first hand how much passion he has for his work in how he trains and loves on the dogs. I picked my 9 mo old GSD up from his 2 week board and train program and not only was he an extremely well behaved and well trained boy but he was extremely happy as well. Before he brought him inside to me he did a demo for me through the window and my boy was just wagging his tail and prancing along. There are very few people who I trust with my dogs and Chris is at the top of that list. I whole heartedly recommend university for training and for boarding!