Total Dog

Highly Recommend! If you’re looking for a puppy trainer in Austin or Round Rock, I highly recommend Bryce! Our almost 9week-old Cavapoo improved in just ONE session! 🐾 Foundational since ours is a baby. 🐶 I love that the training is positive, practical, and tailored to what we feel comfortable with. He’s amazing with our puppy, and we’re already seeing a difference! ❤️ Highly recommend for puppy training, obedience, and positive reinforcement!

In 2021, my dog completed a board-and-train program at Total Dog as a 4-month-old puppy. I recently contacted the owner, Brice, to request a record of completion as I needed paperwork showing the training programs my dog has undergone. After two weeks of no response and only after I followed up, Brice stated he would provide the documentation only if my dog underwent a new 'reassessment.' I clarified that I was not requesting a current skill evaluation, but a record of services already rendered over 4 years ago and paid for in full. I also informed him that we no longer live in the same city. He did not reply. I messaged again, stating the urgency of the paperwork and offering to discuss any questions he might have. He has still not responded, and my deadline has passed. This follows a previous pattern of non-communication. When my dog became violently ill while in their care years ago, the business ceased communication and declined to cover the resulting vet bills despite our repeated contact. Additionally, the training at the time escalated minor behavioral hurdles into significant issues; consequently, we had to undertake months of corrective work ourselves to resolve the damage they caused. I cannot recommend Total Dog. Between the refusal to accept accountability, a history of non-communication, and a failure to provide proper care, the pattern is clear. This business lacks a foundational understanding of dog behavior and professional standards. After we invested thousands of dollars into his business, Brice wouldn’t even write us a letter. There are far too many qualified, ethical trainers in the area to waste your time or money here.

I was very excited about having my dog trained since she is a puppy, unfortunately the first session consisted of Mr Brice choking my dog with a leash until she did what he wanted her to do, the poor thing urinated and defecated in terror. I paid over a 1,000 dollars and was refused to give a partial refund. I was given the option for another trainer, I said yes, that was over a month ago and I’m still waiting. He might have good reviews but in my case I had a horrible experience and I’m over 1,000 dollars in the hole. Please ensure this is the type of training you want for you fur baby.