Ruff Pup Dog Training, Grooming and Retail

If I could give negative stars, I would. I had high hopes for Ruff Pup Training, but my experience was extremely disappointing. The program felt far more like an overpriced puppy daycare than an actual professional training service. A lot of the time it seemed like I was paying someone to simply watch my dog while I was at work instead of actively training and addressing the behavioral issues I signed up for help with.The main concerns I had for my dog were never worked through in a way that felt structured or effective, and I left feeling like there was very little measurable progress for the amount of money spent. Another thing that really turned me away was the attitude toward people interested in e-collar training. In my experience, anyone who mentioned e-collars seemed to be judged harshly or made to feel like they didn’t care about their dog, rather than having an open and respectful discussion about different training methods. The weekly classes after the program also felt more like social gatherings than actual training sessions. Personally, I signed up expecting more focused training, structured exercises, and practical work with the dogs rather than long periods of discussion with limited hands-on training. Overall, I personally felt overcharged for what ended up feeling more like a social club and dog-sitting service than a serious dog training program. Based on my experience, I would not recommend it to people looking for focused behavioral training or clear results. I did use a different display name for privacy reasons, but I was a client in ruff pups training program. My intent wasn’t to be anonymous in a deceptive way, just to leave feedback without my personal information being publicly tied to it. My main concern was that I expected more structured, hands-on behavior modification work for my dog’s reactivity toward other dogs. While we did attend the program and weekly classes, I personally didn’t see meaningful long-term improvement, and my dog still struggles with the same issues months later. And again I would not recommend Ruff Pup to anyone

This place is amazing. I have done both board and train as well as day care. We also have done the classes with Andrew. He is an amazing trainer along side with Katie. Nanook ( our dog) wa adopted dog from Slc shelter. A husky. His reactivity and behavior have improved remarkably. We enjoy the community and ongoing improvements that this place has regarding infrastructure and curriculum. Nanook loooves their trainers and it’s such a good boy. We would highly recommend this place for daycare and training.

I am a first time dog mom and I had no clue what I was doing. I felt so overwhelmed with my puppies energy and 2 kids. My dog freaked out for HOURS if he was put in his kennel and absolutely nothing would help. So I started looking for Dog Training centers with affordable prices. I called at least 10 different places spoke to multiple different trainers, but the sensitivity and the energy at Ruff Pup Dog Training and Andrew made me feel a lot more confident that I was making the right decision so I went with Ruff Pup Dog Training. My dog still has his exact same personality but now knows that when it's time to calm down, it's time to calm down. He is absolutely amazing in his kennel! I think my most favorite thing that Ruff Pup Dog Training does is that they teach the dogs that there needs to be calm time. I would highly recommend this place to anybody whether it be your 10th dog or your first dog. Andrew was meant to do this after seeing how great him and all of the other employees there are with the dogs there!!

I love Ruff Dog Training because their approach focuses on clear communication, structure, and helping both the dog and the handler succeed. With three very different dogs at home—including one who is sensitive and easily overwhelmed—I’ve seen firsthand how their training builds real confidence and engagement instead of just teaching commands. They’ve helped me become a better handler and have made a huge difference in my dogs’ focus, behavior, and ability to navigate the world more calmly. Highly recommend them!