Puppy Manners

I enrolled my puppy here, but I had to withdraw immediately after just one class due to a serious safety negligence by the trainers. During class, the trainers brought in an adult Labrador, explicitly introducing him as a 'model dog'. Before the session started they told us that 'puppies don't greet on leash', which is a standard rule for dogs' safety, yet they immediately violated their own rule by dropping the leash of this adult dog and leaving him unleashed on a mat. Moments later, a student's puppy was walking to the bathroom—on a leash, several meters away, and completely minding its own business—when the 'model dog' launched an unprovoked attack. The trainers pulled them apart, but their reaction was shocking. They were completely nonchalant, offered no apology to the class, and simply moved on, nor they offered assurances that such an incident wouldn't happen again.

Part of me doesn’t want to write this review as I want to be selfish and make sure they always have time for my girl Penny.. from my very first contact with George has been nothing short of amazing. We had a board and train scheduled in advance and unfortunately my puppy ended up with hookworms and we had to cancel our first board and train, George worked with me for almost 2 months and made sure when Penny had a negative result he could take her, he also offered a medical board and train which she stayed with him for a week. When we got her back she was pretty much trained to potty outside and not on pee pads. We finally had her board and train and she is so well behaved and so much easier to manage. Sent me videos during board and train, easy to communicate with, I cannot recommend them enough.. Entire staff is great, we had another trainer who works with them come to our home Julie prior and she also was extremely helpful and sent me videos on her own merit as she had been to our home and seen Penny when she was just 10 weeks old.

Dave and Becky have created a home away from home for a wonderful found family of dog lovers. Our lab took classes there, went to puppy day camp, and we are regulars at Sols membership based dog park. I started going to Sols so my dog could socialize with dog friends and our trips there have become as much an opportunity for me to be with an amazing group of dog peeps. Puppy Manners and Sols is a one of a kind community and I feel so lucky we stumbled across it three years ago.