Paws Abilities Dog Training

I attended the puppy class with my puppy about 2-3 months ago. On the first night of class I went to the trainer to ask if my puppy was in the right class as she was much bigger than the others there (she is a bigger breed). The trainer assured me that I was in the right class as I was looking for socialization for my puppy. I only attended 2 out of the 4 classes because I was very upset about my experience. When it was time for the puppies to play on the 2nd class my puppy and I were put behind a barrier that she could not see through. The trainer put us behind this barrier with no direction on what we should be doing. My puppy panicked as she could hear everything happening but could not see it. I did everything in my power to calm her down however I should have just walked out with her. We were singled out for half of the “class” time. I did email the trainer asking her why we were put behind this barrier and she responded stating her head was not on straight and that she was thinking of another dog. The progress I was making with my puppy took many steps back due to this class. This class ultimately made my puppy feel unsafe and she was singled out by the trainer. I did fill out a google form about the experience I had in class while leaving my phone number and an email to reach me and I received nothing in return. I highly do not recommend Paws Ability Dog Training.

DO NOT WORK WITH THIS COMPANY! I signed up for the Canine Good Citizen 6-week class and paid $180. Trainer was Reiichi hanson. Here is a list of my experience: UPDATE: In response to this business's response,...I've added a photo of my form of payment, that's not my IP Address, and this all would have been so much easier if you picked up the phone and called me instead of attacking me for all the things I supposedly did wrong. Not sure what my google reviews have to do with your response to me? I do not have issues with local businesses but I will leave accurate reviews for others to be aware of IF necessary. Thanks for inaccurately researching my review history from the last decade...Back to you now... Take accountability for your disorganization. I was SO willing to continue classes and I only had a few questions for you Sara, but you never called me to find a resolution! 1. Email for the class and all preparations needed was sent out 2.5 hours before the class started. (I didn't see this email and had no time to purchase/gather items needed to make the class run smooth for me and my dog. 2. Trainer rushed through about 6 activities in class, talked super fast, very hard to hear and provided NO handouts with homework that we could work on for the week. I reached out to him by email the very next day of class and in 1.5 days he emails back to tell me that he switches the teachings of each class based on the needs of the specific class so he doesn't give handouts, but IF he reviews activities at the end of the class, I can take notes or a video of that, (keep in mind I'm holding and untrained dog during this time????). IF I NEED TO LEARN 10 SPECIFIC THINGS FOR THE CANINE GOOD CITIZEN TEST THROUGH THE AKC, HOW DO THOSE THINGS CHANGE? The least you could do is provide a handout of the things you need to know and practice that will help you pass this test. 3. Trainer started class without me. 4. It took multiple contacts to register for this class. Should have been my first red flag right there. No one really calls you back. 5. NO RESPONSE FROM OWNER....I left a voicemail the day after the first class about my concerns of operation within the class and lack of organization, requesting that Sara Reusche the owner give me a call back. HEARD NOTHING. I left a message on the website form 6 days later(before the 2nd class). Got a response from a different employee saying they gave my message to Sara and she will reach out to me. Also that they will do what it takes to give me my full refund and make this right. STILL HAVEN'T HEARD BACK AND 3RD CLASS STARTS IN 2 DAYS. 6. requested full refund after I allowed for 2 weeks to hear from someone to fix issues I've had. Still have not heard back from owner and will now have to call my credit card company to explain to them what happened and they will refund me my money and look into it for me. 7. Trainer was unprepared for activities, ran out of supplies, changed activity due to one supply not being on site because someone else apparently took the item from their prior class. And my dog was distracted because I guess they have mice running around. I couldn't figure out what my dog was staring at until I saw a mouse too. 8. Training wasn't accurate. I've spoken with multiple trainers in our area and they said using treats all the time instead of praise words causes dogs to get treat focused and become rude. This explains now why my dog started nipping at my fingers because she was SO focused on the treat and not really the learned behavior. * I've pulled my dog from classes since after this first class, Am STILL waiting for a full refund, I will wait for a response still, though I no longer require and apology because I've noticed the owners and staff just make an excuse for their behavior and then go on to explain how sorry they are. THIS IS UNACCEPTABLE, UNPROFESSIONAL, AND DISRESPECTFUL TO CLIENTS. For your benefit, I really hope you can learn proper business operations, healthy staff to client communication, and train dogs correctly.

The trainers that I have met here all have done a wonderful job with their classes, but wanted to give a special shout out to Jamie, she has helped my older dog and I get into Barn hunt. She does a great job explaining rules when it comes to competition and goes above and beyond in her private sessions. The last class we did had a few dogs who were happy to be there, but had some special restrictions like needed confidence boosting or were reactive to other dogs and she handled them all to their own unique needs. To top it off, it’s clear her rats are well taken care of and aren’t stressed with the dogs.