I realize so many have had terrific experiences with MT Murray Kennels and their training style, but multiple good experiences cannot negate one or some very real and negative experiences. I and my golden retriever puppy are one of those experiences. I tried to work through my …Read full reviewClose full review
I realize so many have had terrific experiences with MT Murray Kennels and their training style, but multiple good experiences cannot negate one or some very real and negative experiences. I and my golden retriever puppy are one of those experiences. I tried to work through my concerns with the owner who ultimately only bullied me and would not hear my genuine concerns. I asked for a refund due to these concerns and would not be heard. I no longer hope for financial recompensation, but want to warn other dog owners like me of the potential hazards associated with registering and paying for obedience training with this organization. My first class involved pressure to succumb to the use of a prong collar on my 4 month old golden retriever puppy. Because of this, he had his first experience with pain and trust issues then with me ultimately. Additionally, we were in a large class of at least 12 dogs with at least half of them being of an adult age and highly reactive in nature. When I phoned the owner to discuss my concerns, I was encouraged to come back and trust the process. I initially felt respected during this conversation and decided to try another class. When I returned the following week, within 10 minutes of the class starting, a puppy and its owner arrived late and walked into the room when one of the adult reactive dogs decided to bite and injure the puppy. The puppy howled terribly for an extended period of time and the bite was severe enough to draw blood. It was at this point that I walked out of the class. When I spoke with the owner the next day about this incident and the fact that I did not feel that my puppy was in a safe environment, he would not listen. He relied heavily on his reputation and all of the good success stories he has had before this incident, leaving no room for discussion about what was in my puppy or my best interest. His approach was that he knew it all and that I was the problem. I don’t deny that many dog owners are pleased with MT Murray Kennels. What I do object to is that this organization and its owner believe in a one size fits all approach to dog training and a past reputation to address its present issues. My best hope in writing this review is to encourage dog owners to be free thinkers and to advocate for your puppies and dogs. Don’t let anyone tell you that they know what is best for your dog. Listen to your gut and use common sense! I wish I had done so from the get go!
