I'm sure this won't be my last review I leave for Medical Mutts, as I plan to continue working with them. However, I couldn't wait to share my immediate feedback. My daughter is 3 years old and has had epilepsy since infancy. Her seizures do not render seizure detection technolo…Read full reviewClose full review
I'm sure this won't be my last review I leave for Medical Mutts, as I plan to continue working with them. However, I couldn't wait to share my immediate feedback. My daughter is 3 years old and has had epilepsy since infancy. Her seizures do not render seizure detection technology effective, so we researched service dogs to detect her seizures that happen overnight. I called, emailed, and reached out to almost every organization I could find in the country that read like it might be what we need. I received "no" after "no" either for waiting lists, my daughter's age, or her condition. Furthermore, few alternatives were given. It was simply a, "No, sorry." This was not the case with Medical Mutts. From the very beginning, Jennifer Cattet with Medical Mutts responded promptly, compassionately, and descriptively. She spent nearly an hour on the phone with me explaining my options and what would work best for our family. Being that the price tag for a fully trained service dog is high and the wait list even longer, she recommended we adopt our own puppy, one that can grow up and bond with my daughter, and one that we can train using Medical Mutt's instruction. She helped me look at breeders to decipher which would be our best choice and offered to connect with the breeder to ensure the best puppy was chosen for our girl. We have yet to spend one dime to officially begin training with Medical Mutts, yet they treat us like we are their most valued client. We all love dogs, and thinking about having a service dog for my daughter is so exciting. However, our need for a service dog, my daughter's epilepsy, makes this a bittersweet decision to make as we prepare for her potentially long-term condition. To be treated with such care, kindness, and thorough support during this journey is such an incredible blessing to our family. In my experience, the BEST facility in the country. We thank the Lord for Medical Mutts!
