Lisa's Dog Services

There seems to be a little bit of confusion between what she wrote and the truth, at the meet and greet it was not our dogs that had an issue, it was her dog that had the issue and she reassured me that her dog takes a little bit to warm up and then is great. I was concerned eough to stress how difficult it is to keep two dogs separated in the same house and again she stated that her dog tjust needs a little time to warm and would be fine and I believed her. Her dog and mine were great together for three earlier days and I told her on day one when I was still able to reach her and her response was "that's great" but on the third or fourth evening Rocco, her dog wanted a toy that my dog had and if he (Rocco) had just taken the toy, it would have been fine but instead he attacked my dog and she responded by defending herself and this happened in front of me, my husband, and my six-year-old daughter as well as the other small dog we were watching for her. My husband jumped up from the couch to break it up and immediately had the tip of his finger bit off, YES, the entire TIP OF HIS FINGER. He ran to cover the rest of his finger and stop the bleeding, while I continued to try to break up the fight and at the end when my husband came back in to try and help, I had my thumb bit, fracturing it in two spots and requiring surgery to repair the soft tissue/damage to my tendon. Regarding me not letting her know about the fight was because I was trying to decide if I should text her this information or wait until I could speak with her as she was on a cruise with no cell service. I had sent several updates and pictures with no response. We didn't ask her to pay our medical bills until she wanted me to return half the money, she would have to pay for Rocco's vet bill and that's when I asked if she wanted to pay half of our medical bills as I thought that would be only fair.. And as far as Rocco's injuries, he had a puncture wound and as I was trying to stop my bleeding and keep my young daughter calm (my husband had already left for ER), I called a friend of mine who is a veterinarian technician over to help me and check both dogs. Terri and her husband also accused my dog of being the one to take the tip of my husband's finger off and my bite due to the fact that she is part American Pitbull Terrier. When everything was over Rocco followed me into the bedroom from his kennel and threw up my husband's finger and he was the one that bit me. I would never lie about the circumstance's or about which dog bit me and my husband.. I feel sick to my stomach that this happened. My dog is very laid back and we have had multiple boarders, of all sizes, breeds, ages, and both sexes and ALL of my boarders have boarded with me more than once. I have apologized over and over again to Terri and her family. Neither me or my husband blamed Rocco and we both understand that it was not intentional and didn't get upset or treat Rocco any differently, he actually stayed in bed with me snuggling the next day while I was resting due to my thumb. As far as the bite report, I was required to fill it out and it was about rabies reporting and went to the Florida Health Department, not Animal Control, I stated the facts including that my dog was involved and my address and even in the notes section I reiterated that it was an accidental bite that happened in the process of breaking up a dog fight, both dogs are fully vaccinated, and aren't the least bit people aggressive. If I had thought that this was even a possibility or if they had shown any sign that this would happen, I would have never had the two of them together. My husband is going to be disfigured for the rest of his life, I needed surgery, & my daughter is traumatized, we have medical bills we can't afford and now Terri makes it that much worse by leaving me a bad review, knowing how damaging a bad review is to a small business. I should of listened to my instinct and said no to boarding them.

I sincerely apologize for my needing to cancel and I reached out to you explaining that my six-year-old daughter had gotten sick and it became serious enough that she was hospitalized. I sent you a very long text via the scheduling app I use the same one you reached out to me through and I understand your being upset at me not contacting you however when I did I explained what went on and that I was not thinking about anything except my daughter and being with her in the hospital which I think is a little understandable further more to make it up to you I offered a very generous discount. When we had our consultation which is only supposed to be about 45 minutes I was with you and Fant for almost if not two hours and I went over things in great detail and I answered everyone of your questions and provided advice, new research, true facts that have been proven regarding the breed and I also provided my credentials and my experience with bully breeds and with aggression cases. I further explained that if I felt that Fant was beyond my expertise I would refer you to a behavioral specialist and explained what a behavioral specialist is. I had a training plan ready for our first training session and even did some rereading and some new reading regarding aggression cases and only ones that were about positive reinforcement as that is the only type of training I do. Once again I am sincerely apologetic for the circumstances surrounding missing our training sessions and I was looking forward to working with you and your handsome, lovable pup. My offer still stands on providing a generous discount should you want to give me a second chance. I wish you and Fant the very best and hope you find a trainer who only uses positive reinforcement training techniques and thatbhas experience with not only bully breeds but aggression cases otherwise the trainer could make the situation worse and no one wants that. I'm sure you will make the right decision as I saw how very much you love and care for Fant and it was clear he felt the same way about you. Wishing you two the best!