LAK9

This place is horrible. Original training plan was for 7-8 weeks. They ended up keeping my dog for nearly 6 months. Once I received my dog back he had zero training. Also came home with a massive sore on his are that I am now responsible for even though I had my dog for one week once I notice how large it was. No one for this place has ever reach out to me about how my dog is doing (even though they know I am not pleased with the results). They denied that the sore came from there and will not help cover the bill. They lost my dog bowls I brought with him and have not offered new ones. Also I would like to note that I had not receive a call, text or photo in months when I had talked to a friend that was associated with this place. Only then did they call to claim my dog was ready. Literally 3 days after I talked with my friend. Seems like they tried to beat my dog into learning then just gave up on him and gave him back. I am a very unsatisfied client!

I sent two dogs (a morkie and a golden retriever) to this facility to be trained. I would call and check on them and be told that they are doing well and on track but when they were picked up one dog didn’t learn anything and their excuse was because she is part yorkie and they are stubborn and hard to train and the second dog was being taught things he already knew how to do and not what I sent him there for. When I spoke to the facility about it I felt that they were defensive in my questioning and concerns and also very excuse driven as to why he (golden retriever) didn’t learn anything and offered to come to my house but I felt that the one day they would come out it wouldn’t make up for the five weeks of training that I paid up front for but didn’t receive. In total, I am out $2,000.00 plus the $220.00 it cost me at the vet due to one of my dogs having a large gash on his neck that I wasn’t informed about until I arrived to pick him up. Which the trainer told me she didn’t know how he was injured and she herself didn’t notice it until the in house groomer brought it to her attention. This was not a small injury and I am not sure how the trainer didn’t see it as she used a prong collar on him every time she trained with him and had to place the collar on his neck. After leaving the facility I brought my dog straight to his vet to see about the wound he received while in this facility’s possession. This isn’t a place that I would recommend to anyone.