Kahana K9

Ann also had rude assumptions about service dog training with no knowledge of our situation and dog. She didn’t know basic therapeutic training such as DPT. I had scheduled a boarding/ training while we leave town and we spoke on the phone and I was told to get bortatella vaccine which I did and then called her back after three weeks. I was met with two word responses, zero customer service skills and then demanding more vaccines which were administered by the breeder and myself. The real issue is she had no ability to even respond to me or give me other options or an apology for canceling the stay just a couple weeks before travel and no clarity about the vaccines needed in the first place and how they had to be administered. She also blocked me on Facebook for no reason at all. As a pet care professional myself, I’m shocked by the level of maturity and ability to communicate exhibited by Ann. If you are looking for customer service skills and reliable pet care and training, would be good to look elsewhere. I’m relieved she showed her true colors before leaving my precious puppy with her.

I am a first time dog owner and I was overwhelmed with internet information. Ann was recommended to me and I’m SO GLAD I called! After meeting my dog, Sunny, she was able to give us specific advice according to Sunny’s personality and disposition. She was also able to give me great advice on how I should act/react as the human to better train Sunny. Ann is very responsive and more than willing to share her abundant knowledge. We are very grateful!

I called for dog obedience information on classes for my 10 month puppy who is registered as a service dog she told me “your dog is not a service dog and not being trained as a service dog” excuse me so why not offer provide your service unless you don’t work with service dogs ? say that ! completely disrespectful ANN who runs this is extremely unprofessional rude questioning me about me and my dog who she never met which is what I call for training asking information cannot believe ? why are you so judgmental ANN ? could be a kind decent trainer or fair business person who treat another human being or animal is this way or manner to hurt or offend the owner. She deserves our sympathy and not our business! Thank you K9 good luck

I adopted a dog about 3 years ago and after a week or two realized why they had put her up for adoption. She was pregnant. She was a loving dog but very skittish and didn't obey commands. In fact, she would go the other way when you were trying to get her to come. After spending time with Ann, my dog has a new personality. She obeys so nicely and even seems to be very proud of herself for her good behavior. What an amazing change for my household and way less stress in those situations where you need your dog to listen and obey. My dog seems much happier too. I highly recommend Ann for great results and a loving experience for your dog. Another really fun part of leaving your dog at Kahana K9 is the videos you receive daily showing the interaction and progress your dog is making during their stay.

We have sent our 6 month old puppy Charlie in training with Anne for 7 days. Prior to the training Charlie was full of energy and little mischievous , digging plants, never walked with us with or without leash, jumping on people and on furnitures etc. Since we picked her up from Anne’s we were in shock how well Charlie behaved and how calm she has been. Anne is a very diligent trainer, we get so many training videos daily, her dog condos look really cozy, clean, well sheltered and well shaded. Through Anne’s regular communications with, we could see Charlie’s progress, and lots of tips for us to help maintain Charlie’s progress, and clearly Anne’s job is a passion and she loves working with the dogs.