K9 Reset listing logo

K9 Reset

Salem, Massachusetts

5/5· 118 Google reviews

About K9 Reset

Training behavior along with obedience, One without the other is useless. Give me a call to find out the process and pricing, there’s no obligation, I’m happy to answer your questions.

Training & services

Training goals

  • Crate training
  • Leash training
  • Obedience training
  • Puppy training Customer-reported
  • Recall training Customer-reported

Behavior support

  • Reactivity training Customer-reported

How training happens

  • Board and train
  • Owner coaching Customer-reported
  • Private training

Dog age

  • Puppies Customer-reported
  • Senior dogs Customer-reported

Support between sessions

  • Photo updates Customer-reported
  • Refresher training

Training approach

  • E-collar training

Additional services

  • Boarding

Other listed services

View 2 additional details
  • Boot Camp
  • Training Behavioral

Confirm current programs and availability directly.

Customer reviews

Google listing
5
out of 5118 Google reviews

Mentioned in reviews

  • Leash pulling 27
  • Knowledgeable trainer 23
  • Board and train 20
  • Reactivity training 10
  • Pinch collar 8
  • Prong collar training 8
All 10 topics
  • Crate training 6
  • Daily video updates 6
  • Obedient dog 4
  • Foundation training 2

Google review topics, not confirmed services.

100 collected reviews

Text reviews first · newest first
Brian Saulnier
5/5
Rich was awesome with our 7 month old Aruban cunucu puppy. We were having issues with behavior, being able to leave him alone, barking, counter surfing and so much more that we just couldn’t get the hang of. He was very informative about everything he was doing and why and how to…Read full reviewClose full review

Rich was awesome with our 7 month old Aruban cunucu puppy. We were having issues with behavior, being able to leave him alone, barking, counter surfing and so much more that we just couldn’t get the hang of. He was very informative about everything he was doing and why and how to do it ourselves. He kept us updated with pictures and videos along the week which was awesome. We are so happy with how gunner turned out and we all can enjoy walks and everything so much more. Can’t say enough good things about rich and k9 reset.

Caitlin McLaughlin
5/5
In late January, my husband and I attended a wedding out of town, and this would be the first time Tully (a 7-month-old Portuguese Water dog) would be away from us for an extended period. Rich was fantastic in his communication with us while we were away and sent us daily videos …Read full reviewClose full review

In late January, my husband and I attended a wedding out of town, and this would be the first time Tully (a 7-month-old Portuguese Water dog) would be away from us for an extended period. Rich was fantastic in his communication with us while we were away and sent us daily videos of her progress in training. We were very nervous to leave her, but Rich completely understood and took the time in the weeks leading up to her training session to make us more comfortable and meet with us several times to get to know him. His training videos and updates quickly reassured us that we did the right thing in trusting Rich with our puppy as we could see immediate improvement, and we were very impressed with her progress by the end of a week in Rich’s care. Since picking her up (~6 weeks), we have noticed an incredible transformation in Tully. Some of the aspects we needed assistance with were her jumping on counters while preparing food, recalling off-leash, and jumping on people when they entered our house. Rich laid the foundation for us, and we continued with his training methods. We have noticed a tremendous change in her temperament, but this has not changed her active personality. We were afraid that training too early would change Tully’s personality; however, Rich was able to alleviate all our concerns and assured us that Tully would still be able to be a puppy but would begin to learn what is acceptable/safe behavior. This is precisely what happened; she started learning what good behavior was and how she was rewarded for it. Since her time training with Rich, he has reached out on multiple occasions asking how Tully is doing and how WE are doing, using the skills to ensure that this change in her behavior remains. Through our interactions with Rich (before the week-long training), he made us feel comfortable with his techniques and methods, which have proven effective. Tully will try to test her boundaries (being cheeky), but Rich has made it clear that we are now in charge of enforcing what is/is not acceptable/safe behavior. Rich has continued to be very gracious in his communication and is still willing to answer any questions we may have months after sending Tully to K9 Reset. I cannot thank Rich enough for his guidance and for treating Tully like his own dog when he was providing care/training for her. When we came to pick up Tully, there were times when she would gravitate towards him, which meant the world to us, as she trusted him. To build a bond in a short amount of time speaks to Rich’s passion and dedication to what he does.

Angela Pasquale Jolliffe
5/5
Rich is an absolutely incredible trainer-- and I say this as an owner and also as a dog trainer myself. I reached out to Rich a year ago for help with my aggressive (with a 5 count bite list), reactive, 7lb chihuahua who was going through the adolescent stage (1 yr) and was impos…Read full reviewClose full review

Rich is an absolutely incredible trainer-- and I say this as an owner and also as a dog trainer myself. I reached out to Rich a year ago for help with my aggressive (with a 5 count bite list), reactive, 7lb chihuahua who was going through the adolescent stage (1 yr) and was impossible to housetrain (or so I thought). My dog loves HIS people but disliked ANYONE else and would not hesitate to bite. I was at my wit's end and knew I needed a trainer who, unlike myself at the time, was e collar saavy. I chose Rich to work with for a number of reasons. Firstly, he has the dogs with him in his home for the board and train-- he doesnt kennel your dog in a separate building overnight. That is huge to me! After speaking to a handful of trainers who incorporated e collars into training, I decided to give K9 Reset a try because not only was Rich extremely knowledgeable but he is kind and respectful and really took his time to talk to me openly about his process and protocols, to reassure me and address my concerns (regarding the misinformation surrounding e collars) and that essentially my dog wouldn't be harmed, and ensured that my dog would benefit from the training. Even as a trainer, I definitely had concerns because of the plethora of misinformation out there regarding e collars and anything that deviates from all positive/force free so I was cautious, but I was also ready for and needed change. Fast forward to today-- a year from my dog's board and train and he is a totally different dog! He is 100% housebroken, never has accidents in the house, he loves his crate and sleeps there every night- no problems at all and he stays dry all night long. I take my dog hiking and for walks and he is so well behaved that no one knows he's not friendly until I inform them (and that no, he doesn't want to say hello)-- he is calm and walks so good with me. He can walk by people or dogs and no reaction-- even children. My dog still isn't "friendly" to strangers but now he behaves so differently and so much better and calmer-- which is what I hoped for. As a trainer and owner, I want to express... it is imperative to follow through and continue the training after your dog comes home no matter where they train. Rich shares so much information regarding your dog and how to continue the training with them at home so you can be successful. I not only became a better owner because of Rich but also a much better trainer! At the go home session, I got to meet Rich's wife Sue and both of them shared so much valuable information and feedback about my dog that truly helped me to be more objective when I work with my dog. I owe so much thanks to them both. Rich taught me so much and anytime I have issues, I reach out and he is there. I also have a german shepherd and have done 3 sessions with Rich during times where I needed an objective opinion and effective help. I can't tell you how much I appreciate everything Rich has done and taught me-- his help has been invaluable! I know many trainers and have worked side by side with many--- Rich is truly one of the best trainers in the area! Whether your dog is large, medium, small, or teacup... if you want to change their problem behavior and create positive change... you are in GREAT hands with Rich. You won't regret it or be disappointed and you'll absolutely see results.

Alec Costanza
5/5
We found Rich through the highly regarded reviews here and have returned to reiterate the same! We brought our 7mo Bracco Italiano to him. She could not walk on her leash, jumping up on guests was an issue, and only listened to us on her own terms. After our first session with Ri…Read full reviewClose full review

We found Rich through the highly regarded reviews here and have returned to reiterate the same! We brought our 7mo Bracco Italiano to him. She could not walk on her leash, jumping up on guests was an issue, and only listened to us on her own terms. After our first session with Rich when we received the prong collar, we were finally able to take her for meaningful walks and are still able to do so every day. We followed up and did another session with the ecollar, which made a huge difference in her recall and behavior. We dropped her off for a week long boarding with Rich and picked her up as a brand new dog. The whole time she was with him, he sent us pictures and videos throughout the week and gave us a list of ongoing instructions to keep up with the training upon departure. She consistently listens to us now, we are able to take her to the dog park with no issues and is much better about greeting guests. Rich has consistently followed up with us on how things are going and helps when new things may come up. He also made it very clear that we may return if any new issues arise. We would highly recommend Rich to train your dog.

Mike Dudevoir
5/5
We adopted a 3mo puppy from Turks & Caicos last January. The next 7+ months were rough. Then we met Rich. We had an initial meeting where he met us and our dog, we got to see his workspace, and he outlined what he would be doing and what the process would entail. He gave us a pro…Read full reviewClose full review

We adopted a 3mo puppy from Turks & Caicos last January. The next 7+ months were rough. Then we met Rich. We had an initial meeting where he met us and our dog, we got to see his workspace, and he outlined what he would be doing and what the process would entail. He gave us a prong collar and told us to order the e-collar. We boarded our dog with Rich in August for a week, in which he was trained on the e-collar. He sent us daily updates, which was great. Upon return, he gave us clear instructions on how to continue to train our dog. We noticed an immediate difference in our dog. It was crazy. The biggest thing was that he stopped trying to nip/bite our kids, especially our 6yo daughter. A year later from when we adopted our dog, he’s so much better. He’s much calmer, he’s much more responsive to commands (night and day really), and he doesn’t go after the kids at all. It’s been amazing. The investment we made with Rich has paid massive dividends. We could not recommend Rich enough. Rich is also a really, really nice guy and super easy to deal with. Good luck! 🐶👍🏼

Original customer experiences from the collected Google data. Ratings without comments follow written reviews.

Explore nearby & related training