K9 Life Lessons

Hello Emily, I was incredibly distraught when I learned that you felt the services I provided for you, Ashe, and Kaiza were unsatisfactory. I tried my utmost best to resolve the issues that were told to me by you at that time. <br><br>During Ashe and Kaiza’s stay with me, we did my on-leash basic obedience program(a three-week program). During this board and train program, everything is done on a leash, as was explained in our phone consultation before the girls stayed with me. I kept the girls an extra week at no additional charge so I could have a chance to work with them together on coexisting. They did well together, so I scheduled a go-home lesson for them. <br><br>Upon doing our go-home lesson (three hours), I asked multiple times if you had any questions, if you understood everything I went over, if you felt confident in doing this at home, and if you were satisfied with the training. Unequivocally, every time your response was yes, you understood and thought you could do this at home, and you were satisfied. <br><br>Ashe did not have any reactivity issues in the crate toward Kaiza or any other dog at my home during her stay with me. Due to that, it was something I was unfortunately unable to address during Ashe’s stay with me. <br><br>Nuisance barking is one of the many things I address during a dog's stay with me, and they learn the word quiet as a command. When Ashe would begin to bark in the crate, I would tell her to “quiet,” if she had complied with the command, nothing further would have happened, but because she didn’t adhere to the command, I marked the barking by saying no. That lets her know she did something unwanted. I then proceeded with a quick pop to the crate as a startlement correction. It can be a way to disrupt the dog’s barking. After I then reissued the command “quiet.” At that time, she complied. As stated above, your responses made me feel you understood everything during the go-home lesson and were on board with the protocols. If I had been made aware that you were uncomfortable with protocol, we could have talked about alternatives. The only time you may have perceived me to be yelling was when we were outside working on your loose leash walking skills with Kaiza. Ashe began to work herself into a frenzy in the crate, in the training room, to the point of trying to tear her way out with her teeth. I very firmly said, “NO.” You might even say I was yelling, but I was outside the training building and wanted to ensure she could hear me say no. After saying no, I rapped on the window of the building. When that didn’t work, I walked into the training room and popped the crate three times in quick succession. If that behavior had been left unchecked, she could have harmed herself. <br><br>It is unfortunate that you misunderstood our conversation over the phone pertaining to Ashe, and I wish I had the chance to clarify that misunderstanding. I never told you to hit Ashe in an abusive manner. I told you to follow the protocol I did at our go-home lesson. If that didn’t resolve the problem, you would leash her up, pull her out of the crate, and give her a leash pop. The leash pop is from the leash connected to the training collar I provided. The leash pop would cause the training collar to tighten up quickly and then release the pressure created by the pop of the leash. After this conversation, you ignored my responses to trying to schedule one of the many follow-up lessons needed to achieve the results you desired from the board and train.<br><br> Kaiza was not an easy dog to work with. During the first week of her stay with me, we didn’t accomplish much training due to her being extremely nervous and trying to bite me anytime she felt nervous. I had to move slowly with her. Once she realized trying to bite me didn’t work to get me to leave her alone, she reverted to peeing when she became nervous. As her board and train progressed, her nervous peeing greatly improved. <br><br>Find review from Brooke Chambers to finish reading my response.

Thank you for your continued support and for entrusting me with the care of Rizzo over the years. I truly appreciate your trust in me, and I look forward to many more exciting adventures with Rizzo or any new additions to your family in the future! 😉

Thank you for choosing to send Scout to my board and train program. It was a pleasure to work with Scout. I hope you and your family are doing well! I can't wait to see Scout again for any of your boarding needs.

Thank you for entrusting me not only with Leia's training but also Jasmine's. Your review is truly appreciated.

Thank you! <br><br>I hope you and Liam are doing well! Please keep me updated on yall’s progress!