K9 Guide Dog Training

I got my Belgian Malinois puppy when she was just 8 weeks old, after a couple weeks of me teaching her the basics, I knew I needed help from a professional, I saw all the potential Maple has and wanted to take advantage of it. Within our first phone consultation I knew Yana was the trainer we were looking for! She and Maple immediately clicked and are best buds! We’ve been training with K9 Guide for only a month now, but the amount of things we’ve learned is mind blowing! Yana is always ready to answer questions, provide instant feedback and much more! She loves her job and she’s extremely good at it! Can’t recommend K9 Guide enough! I can’t wait how far Maple and I can go with her guidance and knowledge

I will not send my dogs anywhere else! Yana is not only the best trainer there is but also person! She is caring, knowledgeable, and dedicated to training dogs. She has helped me so much with my Molly and I could never have done it without her. She not only trains dogs herself but she also teaches their owners how to train dogs as well. Whenever people compliment how behaved my dog is, I always give K9 guide dog training credit. I could never have done it without them, so lucky to Yana my trainer for life♥️

Professionalism and responsiveness beyond expectations!!! I brought yana a 2 yr old Czech import GSD that while he knew what to do he was an uncontrollable manic alot of the time!! 25days of training and I know have the perfect dog I can now work with ...3 trainers later and yana got the job done ...follow up is incredible..i wish I would have known her when I bought him !!! Now considering a second and she will have him for 6 wks b4 I bring home...nothing bad to say !@!

I thought a really long time before leaving a one star review but I'm just so upset at this whole situation. I first texted Yana on 03/01/21 to inquire about a replacement ecollar and she immediately texted me back saying she would look into the warranty or I could purchase another one if it was out of warranty. I followed up with her on 03/06/21 but I haven't heard back from her since 03/01/21. Today is 05/14/21 and I still haven't heard anything. In total, I've sent 5 texts, 2 phone calls and 2 voicemails, an email, an Instagram chat, a Google message, and even filled out a contact form on her website. I know she's still in business because Instagram is updated and other people have left reviews. Full disclosure: her husband Eric, the owner of K9 Heights, trained our dogs. Unfortunately, Eric passed away suddenly. This is when Yana opened up K9 Guide Dog. If she didn't want to honor my contract with her husband (lifetime training and follow up) then she should have told me right from the beginning. Instead, she told me she would look into it or I could purchase another ecollar and then never answered me. I was literally willing to pay her for place boards, board & train, and an ecollar but she won't write me back.