JPK9 Academy

Juan and Sarah, I can’t tell you how horrified I was to see Riley’s physical condition today at my first group session today. It had been a little over a month today since I have seen him since he has been in your care. Here’s what I saw, an emaciated dog with his ribs, spine, and hip bones protruding out. He also has some sort of ongoing groin rash of which you were completely unaware of. When I asked about his weight loss, you responded that he is slimmer. This didn’t happen overnight. He was in your care for over 30 days. You never communicated to me that he was losing weight. Your job as professionals is also to communicate to owners who are paying and entrusting you to care for their pets. He is emaciated. He also came home with diarrhea and he is severely dehydrated. Let’s talk about the condition of Sarah’s minivan and the filthy crate that Riley was transported in. Also, the food that I purchased was returned to me completely opened and wasn’t even sealed or a clamp placed on it. Based on the condition of Sarah’s minivan and the filthy crate, I can only assume that Riley was housed in the same conditions at your place. I wouldn’t know as when I asked to pick Riley up early after seeing his poor physical condition today, you requested that I meet you at the park to pick him up. In addition, the toys and his collar I sent him with you can’t seem to find. This is all very unacceptable, unprofessional, and negligent. I do appreciate refunding me, but feels it’s important to let other know you real lack of care of Riley. If I could give less than ZERO rating, I would. Caution with this business leaving your dog in their care, as was my experience. Sent from my iPhone

We adopted our dog when he was three years old and already had trust issues which made him reactive to new people. Something I wished I did was place in Juan and Sara's training the first year after adopting him. As a now older dog, he was still trainable under Juan's customized training guide. We sent him off for the board and train program. It has been six months since the board and train program, we are still keeping up with the training and group meets, but our dog has greatly improved and gained a new sense of confidence around new people. We were also given the skills necessary on how to respond to our dog's behavior. His behavior is still a work in progress, behaviorial changes doesn't happen overnight, but it is much better than where we were six months ago. We will continue to keep up with his trainings at home and attend the group classes. Thank you Juan and Sara!

We rescued an 11-month-old mix, Kayla. She loves people but is very reactive to other dogs. When nothing we did made a difference, we found Juan online, and the recommendations in the reviews were true. Juan is as good as everyone says!! Juan and Sarah were professional, friendly, engaging, and knowledgeable. Without hesitation, Juan would take the time to answer questions or adjust the schedule if needed. In one lesson Kayla was walking properly on leash and shortly thereafter her behavior toward other dogs began to change. We can now take walks without our dog reacting violently every time she sees another dog. We rescued an 11-month-old mixed breed named Kayla. She loves people but is very reactive to other dogs. When nothing we tried seemed to help, we found Juan online, and the positive reviews were spot on. Juan is as exceptional as everyone says! Juan and Sarah are professional, friendly, engaging, and knowledgeable. Juan always took the time to answer our questions and would adjust the schedule if needed. In just one lesson, Kayla was walking properly on a leash, and soon after, her behavior towards other dogs began to improve. Now, we can take her for walks without her reacting aggressively every time she sees another dog.