HALO is a small but mighty team. They are very generous towards their clients, providing discounts for rescue situations and opportunities to volunteer in exchange for boarding. I have had some difficulty recieving a response when I call, text, or email. I sometimes have to follo…Read full reviewClose full review
HALO is a small but mighty team. They are very generous towards their clients, providing discounts for rescue situations and opportunities to volunteer in exchange for boarding. I have had some difficulty recieving a response when I call, text, or email. I sometimes have to follow up multiple times in order to hear back about a query. The HALO team memers work very hard and are very empathetic towards the dogs in their care. They go the extra mile to make sure they get lots of play, space, and love--whatever the individual dog needs. I have taken my Dane mix puppy Jack to HALO and we participate in their play groups and obedience classes to work through Jack's leash reactivity, resource guarding, and general insecurity around other dogs. I am particularly impressed by their one trainer Rachel Reed, who has helped teach our ACK STAR Puppy obedience class. She offered to work with me and Jack one on one in a private lesson, after a full day of work, on a holiday. I found her very professional and a great communicator. She always texted me back within 24 hours and was intentional about answering my questions thoroughly, as well as helping me understand training approaches that would help calm my anxiety and Jack's.
