Good Dog Enrichment & Training

This absolutely made our day! Thank you so much for such a thoughtful and heartfelt review! It has been such a joy getting to know you and your pups and helping you navigate the challenges that can come with a high-energy, reactive dog. Watching Nova's confidence grow, seeing her world get bigger, and knowing she feels safe, understood, and loved here means everything to our team.<br><br>We’re especially honored by your comments about the training itself, particularly as someone who has owned dogs your entire life! One of our biggest goals is always to give owners practical, realistic tools they can actually use in everyday life, and we love hearing that the videos and training support have helped both of you succeed.<br><br>And honestly… the fact that you trusted us enough to enroll a second pup is one of the highest compliments we could receive. Thank you for trusting Cait and the entire Good Dog team with your dogs. We adore your crew and are so grateful to be part of their journey!

Thank you so much for your kind words, Colleen! We’re thrilled to hear you had such a great experience working with Shari. She truly cares about every dog and family she works with, and we’re so glad her expertise and guidance made such an impact. Your recommendation means the world to us, and we’re so grateful you trusted Good Dog to help support you and Teddy!

Hi Mel,<br><br>I am truly sorry you left feeling this way after working with us. I care deeply about the families who trust us with their dogs, and I did reach out privately to talk through your concerns but have not heard back. Since this review does not reflect what actually took place, I want to clarify a few things for anyone reading.<br><br>The scheduling mistake was a genuine technical error that caused your appointment not to save. I take full responsibility for that and completely understand how frustrating it was. As soon as I realized what happened, I extended my hours to accommodate your schedule and make up the time.<br><br>Throughout our lessons you expressed that you found the sessions helpful and never mentioned any concerns like the ones described here. That makes this review especially confusing and disheartening to read because I would have addressed your frustrations right away if I had known you were feeling this way.<br><br>Your dogs’ situation was complex, and I worked hard to make sure you got as much value as possible from each session while respecting the budget you had shared with me. When I noticed repeated yelping and stiffness from Rory, I ethically had to raise the possibility of pain, as the majority of behavior change comes from a pain issue. We never diagnose medical issues. Our recommendation was for a pain medication trial through your vet, not expensive diagnostic testing. I even wrote and sent a letter directly to your veterinarian to explain that recommendation in addition to my observations and help prevent unnecessary procedures. Any decisions you and your vet made were separate.<br><br>The idea that your lessons consisted of watching YouTube videos is not accurate. Those links were sent afterward as optional at home resources to reinforce what we had already worked on in person and to help you save time and money while continuing to practice.<br><br>When we offered additional lessons, it was not to sell more services. It was to continue supporting you and helping your dogs make progress based on your questions around next steps to continue improving the dogs' relationship. <br><br>I am genuinely sorry this experience left you feeling disappointed, and I wish we had been able to talk about it directly. Even though this was difficult to read, I am glad your dogs are doing better because that has always been the ultimate goal.<br><br>Warmly,<br>Cait Patton, CPDT KA<br>Owner and Head Trainer, Good Dog Enrichment and Training

Thank you so much for this incredibly sweet message! Watching your foster girl, Margot, grow in confidence and seeing how much more comfortable and capable you’ve all become together has been so rewarding for Kailey and our team. Reactive dogs can feel overwhelming at first, so hearing that you now feel confident enough to add a second pup is such a huge compliment!<br><br>We’re also so happy to hear the girls are getting along so well. Kailey absolutely loves working with your crew, and we’re so grateful you trusted Good Dog to help support your family along the way.

Thank you so much for the kind words! Hearing that both you and Albert had such a positive experience means the world to us. Our entire team works hard to create a supportive, welcoming environment for both dogs and their people, so your feedback truly means a lot. We’re so grateful you trusted Good Dog, and we absolutely love getting to work with you both!