M
2/5Mr Poo
Owner very rude on the phone. Acted like it was a complete waste of time that i was even calling.
Business response
I simply stated that it is our policy to have a dog that is boarding come first for a "meet & greet" before staying the night. The gentleman wanted to simply drop off his dog without doing this first. I'm sorry if our policy to keep our daycare and boarding dogs safe is not convenient, but I was not rude. I was being factual and professional. In fact, as soon as the gentleman heard that it wasn't possible to leave the dog, he hung up on me. I will always make a decision that will keep our dogs safe over earning more money. We have high standards here and I know our clients appreciate it.
