I chose Good Boy K9 Training based on their 5-star Google rating and quick response time. Stephanie was able to take my 1½-year-old pup within two days, which initially made me feel confident. Unfortunately, the experience fell far short of what was promised. I was told I would …Read full reviewClose full review
I chose Good Boy K9 Training based on their 5-star Google rating and quick response time. Stephanie was able to take my 1½-year-old pup within two days, which initially made me feel confident. Unfortunately, the experience fell far short of what was promised. I was told I would receive pictures, videos, and basic updates. I received none and had to repeatedly reach out just to confirm my dog was okay. On day two, I was told the first two days involved “no training.” The following day, the only update was that he was “a sweet boy” who enjoyed playing with other dogs. Four days into a 6–10 day program that cost $800, my concerns grew due to the lack of communication. After calling with no answer, I received a text stating that Ramsey had gone to the hospital the night before and that there had been a “snag.” I feel this is something I should have been informed of immediately, especially since training had not occurred and the discharge timeline was unknown. I requested a refund and offered to pick my dog up immediately. I was told refunds are not given, but I could take him home and bring him back once Ramsey was out of the hospital. Essentially, my $800 covered no meaningful training—only a chain choke collar. When I picked my dog up, he smelled strongly of dog, which raised concerns about how he was kept during his stay. While I understand emergencies happen, the lack of transparency, communication, and delivered service left me feeling misled and taken advantage of. I am leaving one star only because my dog was returned safely. I do not recommend this business.