it took forever for them to call me back, but after several weeks of dedicated follow through on my end, we finally got Garrett's wife to call us back and schedule an appointment. This was 3-5 weeks after we initially called and our dog had gotten worse. We had our dog here after…Read full reviewClose full review
it took forever for them to call me back, but after several weeks of dedicated follow through on my end, we finally got Garrett's wife to call us back and schedule an appointment. This was 3-5 weeks after we initially called and our dog had gotten worse. We had our dog here after several incidents of aggressive behavior and biting. We explained our dog's behavior to Garrett in as much detail as possible, from beginning to end, and he told us that it wasn't too late to correct this behavior and change it around. After 7 sessions, our dog not only attacked once, but twice, the second of which landed me in the hospital for stitches. We had to put our dog down as a result and the AKC representative that assisted us with this had 40+ years of experience with this particular breed and indicated that once a dog bites, it will always bite. Maybe not right away, but there's no amount of training that you can do to change this. Had I known that, I would not have paid over $800 for training and a dog collar and I could have spared myself and my family the rollercoaster of emotions that came after we started training him as there was hope that Garrett could help us with him and Garrett came highly recommended from our vet. I just wish that he would've been more up front with us and told us this information so he could've spared us our time and money. It would have kept our family safer and the dog could have rested. The training itself had some good insight, but other sessions seemed like he was just stretching it out and didn't offer much training at all as though he had taught us everything he could teach us and had nothing more to pass on to us. We ended up not going to our last session because the dog bit and when we expressed this to him, one he took forever to respond, he didn't appear to care that we were going to have to put the dog down, and he never offered a refund for the session we didn't do minus cancelation charge of course. Sometimes it appeared as though Garrett didn't want to be there or he had checked out. He lacked enthusiasm and passion it seemed. The younger male, Jesse, did seem to want to be there and was more customer friendly, but he left part way through.
