If I could give Andy’s Elite Canine a -10 stars, I would. DO NOT TAKE YOUR DOG HERE. I paid approximately $3,500 for a board-and-train program for my dog, Luka, about two years ago. I brought him there because I had several specific behavioral issues I wanted addressed and trust…Read full reviewClose full review
If I could give Andy’s Elite Canine a -10 stars, I would. DO NOT TAKE YOUR DOG HERE. I paid approximately $3,500 for a board-and-train program for my dog, Luka, about two years ago. I brought him there because I had several specific behavioral issues I wanted addressed and trusted that I was leaving him with professionals. A few days into the program, I was contacted because Luka had stopped eating, and I was told to come pick him up. Throughout the process, I repeatedly asked for photos and videos of Luka. Simon, the owner, had told me that photos/videos would be provided, but I received nothing. To this day, I have no idea what happened during the time my dog was in their care or what training methods were actually used with him. What was most upsetting was the condition Luka was in when I got him back. The behavioral issues I specifically brought him there to address had not improved, and in my experience, he came home more fearful and more aggressive than before. I picked up a dog who seemed more frightened than when I dropped him off. Afterward, Simon suggested one-on-one training, but considering I had already spent $3,500 and had no visibility into what had happened during the board-and-train, I had lost confidence in the process. I was then told that I needed to “re-commit” to my dog and “rebond” with him, which was incredibly frustrating to hear after trusting them with my dog and paying thousands of dollars for professional help. The difference with my current trainer has been unbelievable. After only TWO sessions, Luka is practically unrecognizable in the best possible way. I’m finally seeing the behavioral improvements I had originally paid Andy’s Elite Canine thousands of dollars to help me achieve. I rarely feel this strongly about leaving a negative review, but when it comes to trusting someone with your dog, especially overnight and out of your sight, transparency and trust are everything. Based on my experience, I would never leave my dog in their care again and cannot recommend them.
