Dream Dogs

Extremely disappointed in my experience at Dream Dogs. I honestly think they've taken on more clients than they can handle effectively. I purchased 3 full days of customized training for my 9 month puppy. From the point of dropping him off they were not interested in getting to know him. They took him and immediately put him in a kennel with barking dogs which traumatized him, further exasperating his anxiety. He had diarrhea all that night. I called the owner to alert her and her response was that he was spoiled. At pick up the 2nd day i was asked to pick up my puppy at 1 day 3. I asked why. My trainer said he had 4 dogs so my puppy would pretty much be in the daycare after 1 anyway. When i signed up i was assured each trainer would have no more than 2 dogs. I protested and was told i could call the owner. When i did she told me i was misinformed and trainer Todd did not have 4 dogs however my trainer was Miguel so she was the one that was misinformed. She begrudgingly allowed me to switch days. I was told i would get a debriefing session daily with additional training tools added to my online acct. Only once did i get a debriefing and nothing was ever added to my online portal. My dog developed Parvo that evening. When i called Dream Dogs to inform them Lori, the owner,was not available. As soon as i mentioned Parvo she suddenly was available. Her 1st response was " he didnt get it here". How uncaring, how thoughtless. I told her i was just letting them know so she could protect her other clients. Lori never once called to follow up on my puppys health. Thankfully he recovered. Since he got Zero out of his training experience and his barking actually got worse after being at Dream Dogs i called Lori to attempt to get some follow up training or resources for my $500. Lori made a follow up appt for me. I showed up at 1155 for a 1200 appt. Noone was there. At 1215 i walked around the property. The person i found didnt know anything about my appointment and said it was not a good day for the owner because she lost her dog. I said i was sorry but I asked why i wasnt called to reschedule. I got no response. I told them another trainer would be acceptable. They found Miguel to help me. I finally got some training resources and a 30 min follow up. But again, not worth the $500 or hassle. Think twice before you hand over your furbaby to Dream Dogs After posting this review on Next Door I received close to 50 comments. All but one were bad. Further validation this company does not deserve your business