I came for a tour of the facility, considering bringing my puppy for their training camp. What I saw in just 15 minutes made it immediately clear this was not a place I would trust with my dog- and I want to share why, so others can make an informed and thoughtful decision. - Th…Read full reviewClose full review
I came for a tour of the facility, considering bringing my puppy for their training camp. What I saw in just 15 minutes made it immediately clear this was not a place I would trust with my dog- and I want to share why, so others can make an informed and thoughtful decision. - The indoor sleeping area is a room with about 30 crates lined up in two rows. Staff said the dogs are brought inside around 4pm and stay crated until 9–10am the next morning. That’s over 17 hours of confinement each night. When I asked about bathroom breaks, they said there’s a 9pm "last call" potty break, and dogs are let out again only if they’re clawing at the crate. That means long hours of isolation with minimal movement or mental stimulation- something that can be stressful, especially for puppies and high-energy breeds. - During the day, dogs are outside from 9–10am to 4pm- but this time is also rigidly structured. I didn’t see any dogs playing, interacting, or relaxing, and there was no mention of playtime socialization or enrichment. Instead, across all training areas, every dog was clipped to a metal stake in a down-stay position. Staff told me they do 6–8 hours of obedience training per day, then are crated again for the night. That’s a full day of strict structure, with no visible time for play, socialization, or decompression. When the tour guide talked about enrichment she said there are occasional trips to the beach or the Vons parking lot for “distraction training.” - Every dog wore a bandana, and underneath, most had an e-collar and a prong collar visible... the bandana covering was just weird and showed a lack of transparency. While the staff mentioned tool use is optional, the fact that every dog I saw was wearing both suggests these tools are heavily relied on, regardless of individual needs or temperament. - The most disturbing thing was walking by/watching two trainers during a live training session. They were running down-stay drills when I walked by with my puppy. A few dogs stood up briefly, and the trainers became visibly frustrated. One got very upset with a young Rottweiler- wearing a service dog vest- who had briefly stood up. Even after the dog quickly laid back down, she continued pressing the e-collar remote five or six more times, repeating “no, no, no!” There was no redirection, no clarity, no reward for settling, just emotional, reactive punishment. That’s not thoughtful training and a completely unskilled use of a tool. It’s confusing and can damage the dog’s confidence and sense of safety. It was also concerning that the trainers weren’t regulating each other— the other trainer just kind of watched. - The entire environment felt like it was focused on compliance over well-being. Yes, this kind of high-structure, high-pressure approach might produce dogs who seem obedient quickly…but at the cost of their trust, emotional health, and long-term confidence. Some of the dogs I saw looked very young and a few seemed totally shut down. For anyone considering this place, ask direct questions.
