Dog Training Institute

I would not recommend this facility, especially for senior dogs. First, their “no contact” boarding means zero access to grass. Dogs are kept entirely on hard surfaces, which I find unacceptable. This is especially frustrating given that they charge premium prices, yet the environment and level of care feel more like a county shelter than a high-end boarding facility. My poor Aussie, who is reactive needed no contact boarding, and was stuck on concrete for 10 days. He came home and spent 25 minutes outside on the grass relieving himself. More importantly, my other dog, who is a senior was injured while in their care, and I was not informed proactively. I only learned something was wrong after I reached out for an update, and even then I didn’t receive a response until more than 24 hours after my message. They told me they could take her to the vet, but claimed no one was available due to the holiday. Instead of taking her to an emergency vet, they did nothing—allowing the wound to worsen significantly and become severely infected. (See pics - the first 2 are what the facility sent me on Sunday, Dec 27 and the 3rd one is from after I picked her up yesterday, January 2. The 4th is post-vet visit.) By the time I picked her up, my dog was unable to walk and clearly in a great deal of pain. I took her to our vet immediately, who was horrified that she had not been taken to an emergency vet given her condition. She had an exam, bloodwork, x-rays, medicated bandages, and $850 in vet bills just to get her stabilized. She’s now on THREE antibiotics (because of the level of infection) and pain meds. We will be returning to the vet every 3 days for bandage changes and check-ups until she’s healed, which I was warned will be a slow process. Not to mention ending up with even more vet bills. Thankfully, she is now on the road to recovery, but this situation was completely avoidable. As a smaller but still frustrating note: they continue to send me canned training emails about reinforcing behaviors. I did not use this business for training—I used them strictly for boarding over Christmas and New Year’s, which makes these messages feel tone-deaf given what happened. I trusted this facility with my dog’s care and safety, and that trust was broken. If you love your dog—especially if they are older or vulnerable—I strongly suggest looking elsewhere.

I used them to board my two dogs last minute when our normal facility renovations were not completed in time. The dogs were boarding for 18 days so I was a little nervous. My one dog is reactive and has been in training for over a year so I knew he can only board at a facility that specializes in reactivity and can handle him properly if he did react. From the moment we arrived Sebastian took to the trainer and other employees which amazed me! The easy send off really helped me not worry to about them. The place is an hour away from where I live, but I would definitely use them again!

This was my first time leaving my dog at a training institute, and DTI made the whole process so much easier than I expected. From the start, they were incredibly considerate of my concerns as a first-time client — always patient, responsive, and happy to answer any questions. They were professional, easy to communicate with, and went above and beyond when I had to unexpectedly extend my dog's stay for an extra day last minute. Their kindness and flexibility gave me peace of mind while I was out of the country. I truly appreciate the care they showed my dog, and I wouldn't hesitate to trust them again. Highly recommend!