Our dog had less than one session with the team. They were unprofessional and combative when we opted to not use an e-collar. No where on their website does it state that e-collars are training requirements...or even a training method they employ. But their team indicated during …Read full reviewClose full review
Our dog had less than one session with the team. They were unprofessional and combative when we opted to not use an e-collar. No where on their website does it state that e-collars are training requirements...or even a training method they employ. But their team indicated during the meeting and later on the phone that they don't get good results training without an e-collar. Before signing up, they said we didn't have use an e-collar, but that tune changed after we paid them thousands of dollars they won't give back. They were extremely unprofessional in conversations. Do not recommend unless you want to be berated. UPDATE: All the DTE team would have had to do was apologize in my home or on either phone call with my family. They didn't. After they refused me service, I still await my refund.
