Disclaimer: This review is strictly about Kylah. Kylah is no longer working for Pavlov, which was how I ended up working with her. This was my experience nonetheless with her as a dog trainer. And this review does not represent Meredith, who I did not work with. While Kylah seem…Read full reviewClose full review
Disclaimer: This review is strictly about Kylah. Kylah is no longer working for Pavlov, which was how I ended up working with her. This was my experience nonetheless with her as a dog trainer. And this review does not represent Meredith, who I did not work with. While Kylah seemed confident in her methods, I found that she was dismissive of my concerns as a dog owner. I was diligent in following the training, but over time, my dog’s reactivity returned. Despite follow-up sessions, I felt the reliance on the e-collar was not effective, and it even appeared to cause my dog distress. When I raised concerns about trying other methods, they were dismissed, and kylah condescendingly felt the need to send me videos about what my dog was bred to do, which I am well aware of and was well aware of long before I adopted her. This left me feeling insulted, frustrated and disappointed. In my experience, the training method did not offer long-term results, particularly for anxious dogs. The use of the e-collar felt more like a constant correction tool rather than a means to build real communication with my dog. Even if that was Pavlov’s training method exclusively, Kylah doubled down on it when I brought up concerns and belittled me through text message. Before committing to a board and train program, especially at this price, I would advise considering alternative approaches if your dog is anxious. I’m saddened to leave this review but feel it’s important to share my experience. I will note that Meredith kindly reached out to me and apologized for the experience I had with Kylah. I do not wish to hurt a small business. I just urge you to be careful if you have a nervous pup. And pay close attention to the way the trainer speaks about previous clients successes & “failures” with their training program. There were red flags from the beginning, I just failed to see them. I hope Kylah has learned from this and does better moving forward.
