Sarah has supported and saved our family during a very difficult time with our new puppy. She called us back within a business day and talked with us, providing support and strategies on that Friday evening for nearly 2 hours. The same day, she dropped off super helpful training …Read full reviewClose full review
Sarah has supported and saved our family during a very difficult time with our new puppy. She called us back within a business day and talked with us, providing support and strategies on that Friday evening for nearly 2 hours. The same day, she dropped off super helpful training videos, emailed training information to get us started, and was responsive in text and by phone all weekend until we could see her the following week. Sarah was able to schedule at times that worked best for our family, took our puppy in and kept him during a difficult time of transition, and provided honest, critical information from her analysis. She helped us determine options in moving forward and supported our family in many ways during a very stressful and disappointing time. Sarah is incredibly responsive and compassionate to the impacts on our whole family. She has helped us create a plan moving forward and is supporting us greatly in finding our forever puppy. I really don't know how we would have gotten through this without her. Her vast knowledge is critical when a dog is aggressive and while she is an expert in the technical and training aspects, she also deeply understand and supports the emotional impacts on a family. My kids and I truly see her as a hero and feel so lucky we found her!
