Beckman's Dog Training

This review revision is LONG overdue… Though I have not (yet) had an appointment with him out at his facility , a revision is still warranted because I’ve had the opportunity of meeting him in person twice at his monthly Kahoots Pet Store appearances with my dog , Lily , and given those great experiences and how nice he is and how giving of his time like that , it just wasn’t fair to continue to allow my review to drag down his rating average . Although my opinion on business response times has not changed which is why the original review dialogue remains here , please don’t let that dissuade you from using his services (you’ll have much better luck by just booking straight away and ask whatever q’s you may have later) . Also I sometimes see comments on YouTube that some people are turned off by his snarky personality (which I , as well as most people, actually find to be a very entertaining and amusing element to his amazing videos ). He isn’t really like that when you meet him in person . Not saying he portrays different personas. That’s not true either . I’m just saying he’s extremely nice in person and I was so impressed with how willing he is to stay at times over an hour past his appearance end times to meet and chat with people and their dogs one on one . My lily even got to meet the famous “Prince”. What a great dog he is too!! You gotta hand to him , he’s got a tough job and he does it so incredibly well. LOVE Joel and everyone else I’ve met at Beckman’s including his (beautiful… like seriously she’s gorgeous !) wife. She’s so sweet and nice as well. I’ve been so ecstatic to see the success of his YouTube channel and watching it just continue to grow and grow (to quote Joel..”I don’t want to do YouTube . I’m too late for YouTube..”). Sir , you could not have been more wrong ! And aren’t you glad you were ??;) . He’s gonna be at 500,000 subscribers in NO time . My guess is within a year . And as one of his OG subscribers… I’ll be here for it:) P.s. don’t worry, I’ll make sure I make my way over to Yelp to do the same as soon as I can!!! ————————————————— Original review : Super disappointed:( I really felt like this was the trainer that was up to par for the job that I needed him for (in home dog on dog aggression) . And I STILL feel that way. Which is what make this such a bummer . I reached out via his website one week ago on a Wednesday and got zero response. So following his own direction on his website about being best reached by text , I did exactly that on Sunday during business hours. I expressed the urgency of my need (my dogs got in a fight on Saturday evening). Still nothing . So then finally on Monday , I sent one last email attempt and very politely asked what the typical response turnaround time is so that I could determine if I needed to look elsewhere given the urgency of my need. And still.. nothing … I don’t care how busy you are or how many more important clients you have than little ole me. If you advertise your business and being available and accessible to the general public , then you need to be exactly that. If not, then you need to say you are not taking on additional clients at this time . It’s not acceptable , in any capacity, to just simply blow someone off and not respond . A weeks time is too long to not get back to a potential customer . And worse , that is STILL is the case . I’ve yet to hear from anyone aside from the immediate auto-email that said someone will reach out “soon “. Well, no one has and that is unacceptable . That goes for a mom and pop shop, large business , corporate business, celebrity clientele , etc. it doesn’t matter , it’s simply never ok. Again , I’m very disappointed given that I’m still of the belief this is the very best trainer for my dogs and am now forced to settle for something “less than” because of poor customer service .