Animal Behavior Specialists, Inc.

Admin makes it clear she isn’t there to help you. Interrupts when trying to ask questions & understand what the process is and talks over you. Not at all clear in describing the services, just tells you to go to the website. Expects you to book an appointment for a doctor to come to your house with NO information and refers you to the website (which didn’t answer my questions). I told her I was confused and she told me to call back if I changed my mind???? Its sad that I’m trying to help my pet and my pet now suffers longer because of poor customer service. Maybe the doctor is good, but since she isn’t the one you deal with, it doesn’t matter. If you want to be talked down to and made to feel stupid & like a burden, the staff here can definitely help.

First and foremost, it was a pleasant surprise and great conversation in the assistance Lori Mumford provided for me to sign up with our new addition to our family that we rescued from “Unconditional Love Pet Rescue, in Green Forest, AK! Gus! He’s only 5months and 5 days old now. Great Pyrenees/Redbone coonhound mix. We met Karlene Bonnes who gave a great informative introduction (she’s trained my grand dog Moose, Catahoula leopard that was rescued by my son) and the other parents/trainers for basic obedience the Saturday before our classes beginning this Thursday evening! I have confidence that everything is going to go well. I just wish we had more time to have had a personal conversation. I know that they’re very busy with classes. Perhaps, some other time. For now it’s 100% Gus! ~Sheila G.