3 Dog Training, LLC

I scheduled my first dog-training session a week ago. The main trainer, Jen, was unavailable, so she sent her assistant (also named Jen). She came in and spent some time talking about our dogs, which was fine, but the actual training was poorly handled. She began training my 9-week-old puppy directly in front of my two older dogs, feeding her treats on the other side of a gate. This made my other dogs extremely jealous and anxious. She never suggested moving to a different room, the front or backyard, or using a leash or collar. My puppy already knows how to sit, yet she repeatedly said “yes” and gave treats while my other two dogs grew more upset. After she left, all three of my dogs were agitated and bickering with each other, something that normally never happens. It took a long time to calm them down, and it was clearly caused by the way the session was done. I originally signed up for six sessions for $750 but decided to only pay for the one session—$150—which ended up being a complete waste of time. The next day, the owner called to say I hadn’t paid yet, even though I had messaged her asking for clarification and never received a response. After I sent the payment, all she said was “thanks, let us know if you need anything.” No feedback, no follow-up, nothing about how the session went. Overall, my experience was unprofessional and disappointing. I would never use this training company again.